Dialpad 12 Months of AI Series
In a blog post on their website, Craig Walker, the founder, and CEO of Dialpad, shared the company’s plans to release a series of AI features over the next year to revolutionize customer communication and enhance business operations.
Dialpad
Dialpad, a renowned AI-based VOIP platform, has recently unveiled an exciting new initiative called “12 Months of AI.” In a blog post on their website, Craig Walker, the founder, and CEO of Dialpad, shared the company’s plans to release a series of AI features over the next year to revolutionize customer communication and enhance business operations.

The Future of Call Centers: Dialpad Contact Center Demo 2023. Dialpad, the leading cloud-based communication platform, has recently won the Best Contact Center Award at the Rich Technology Group’s VOIP Awards 2022.
Walker expressed his enthusiasm for the upcoming AI-driven enhancements, emphasizing that Dialpad’s early adoption of AI technology has given the company a significant advantage over its competitors. By capitalizing on investment in AI, Dialpad aims to introduce new monthly features that streamline daily business operations, boost employee productivity, increase customer satisfaction, and enable businesses to operate more intelligently.
Dialpad 12 Months of AI Series

In a promising development for users and enthusiasts of Dialpad, Prince Rich, CEO of Rich Technology Group, will engage in monthly conversations with Dana Dempsey from Dialpad to discuss and review each newly released AI feature. These insightful discussions will cover the functionalities, benefits, and potential applications of the new features, catering to existing Dialpad users and new customers.
Dialpad’s distinctive approach and visionary ideas set them apart within the industry, making them leaders in delivering exceptional AI features. While known primarily as a Voice over Internet Protocol (VoIP) company, Dialpad’s take on AI presents an exciting opportunity for users to utilize the power of this cutting-edge technology. Incorporating AI in their offerings marks a significant step forward and promises substantial benefits for businesses of all sizes.
Also Read: You Won’t Believe What Dialpad Just Announced
Rich Technology Group will cover all of Dialpad’s all AI features released within the next 12 months, and the regular video updates featuring Dana Dempsey will provide an in-depth analysis of each new feature.
If you like this article and want more information regarding Dialpad or anything in general, get in touch with Rich Technology Group. We provide free consultations, and there are no service charges.
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