Why switch to VOIP?

Different businesses are often double-minded when switching to VOIP services as they are not clear of the advantages it offers over the traditional phone system.

Why switch to VOIP?

Different businesses are often double-minded when switching to VOIP services as they are not clear of the advantages it offers over the traditional phone system. Because of the myths and norms regarding VOIP, many people hesitate to go for it. To help businesses that fall under this dilemma, Rich Technology Group has provided the following top reasons that answer why switching to VOIP is important.

YouTube player

To Lower Monthly Costs – Why switch to VOIP?

There is a common misconception floating around ever since the early days of VOIP that, IP phone systems are not cost-effective and in some cases, cost a lot depending upon the service as compared to owning your traditional phone system or PBX.

​This is not true because even if you own a phone system or an on-premise PBX solution, you still have the cost of analog phone lines, T1, and the cost of maintenance of hardware associated with the phone system. 

Why switch to VOIP?

With VOIP, there is a monthly cost linked but typically, switching to this can save businesses an average of 30-50 % on their business communications in comparison. While not all scenarios are equal, using VOIP is beneficial as compared to old outdated traditional phone systems or hybrid PBX because, it is a 100% cloud-based solution so; there are no maintenance charges, distortion, and frequent checkups costs. 

Scalability for Future Growth

The disadvantage of installing traditional PBXs and hybrid VOIP phone systems is the inability to scale expensive equipment and maintenance overhead. Most of the time, these phone systems are really expensive for new businesses because of their feature capabilities. 

Why switch to VOIP?

Similarly, in the case of a functionality issue, the entire phone system requires a replacement. This is not the case with most of the hosted VOIP providers as most of them allow up to unlimited users. Also, new features are added frequently, and upgrading to the latest version is convenient with the change in the business landscape.

​This means that the business is essentially getting free upgrades for the life of the account and it essentially requires no hardware and no on-site visits from a technical expert. Similar to how the phone or computer software upgrades, VOIP upgrades through the internet automatically.

Higher Quality Voice Calls

There is a misconception surrounding VOIP service that the quality of the call is bad and the voice output is not of an exceptional level. But under the right circumstances and on the right network infrastructure, this is simply not true. 

Why switch to VOIP?

Older phone systems and some hybrid PBX systems utilize analog phone lines over analog equipment which makes the sound acceptable, but it cannot create the newer digital sound output and quality. VOIP utilizes the newer HD voice technologies of today’s IP phones and accessories; thus, in short, on the right network and quality internet, VOIP sounds superior and is not subjected to the same types of natural interferences as old plain telephone lines.

More Advanced Features 

As compared to traditional phone systems, VOIP is a newer technology that includes tons of additional features that most businesses will ever need. Traditional phone systems require hardware add-ons to achieve the basic features of today and in many cases cannot do what cloud-based phone systems of today can do because of a completely next-level technology altogether.

Total Portability

Total portability refers to the porting of phone numbers to anywhere whether it is a local number, fax number, or even a toll-free number. Older phone systems and analog phone services are severely restricted in phone number portability to any other location. In some cases, it is impossible to even move the phone numbers to as close as another ZIP code. 

Although some analog services allow virtual or remote forwards, they can be extremely costly and are also very vulnerable to environmental factors. With cloud-based VOIP, phone numbers can be ported to the next ZIP code, city, state, or even country depending upon the range of the provider. Thus, it is a great feature for organizations that are moving to some other city or state or has multiple business setups in different states or regions. 

With hosted VOIP, a business can connect an entire team and communicate with customers regardless of where the individual members live or work in the world. The only required thing is a reliable internet connection. The best part is that a team member will always have the appearance of calling from his/her organization’s main number no matter where he/she is calling from. Thus, consistency is maintained.


If you found this article helpful and want assistance in finding out which VOIP service provider has the right features and price for your business, let Rich Technology Group know. We represent all the major VOIP providers and can help you figure out what phone system works best for you. We can also get you access to special pricing and our consulting services are free so avail what is best for your business. As we have long-term connections in the VOIP industry, we can also negotiate special pricing with the VOIP providers on your behalf. That being said, contact Rich Technology Group without any hesitation.

We represent all the major VOIP phone system service providers and internet providers and our consulting service is 100% free. 

Latest Posts

Leave a Reply

Your email address will not be published. Required fields are marked *